Right to Light (and Heat) Handbook

 by Charlie Harak

For consumers and advocates faced with utilities problems, the Right to Light (and Heat) Handbook is an essential guide. This easy-to- understand book describes all the protections that utility consumers have against termination of their utilities services. Along with step-by-step advice about how to present a case, the Right to Light (and Heat) Handbook explains how to resolve billing disputes and other complaints. Included is a sample Consumer Demand Letter and a directory of programs and charities that can help people who need assistance paying their bills.

Click to order from MCLE.

■ No. 1993-87017-20, © 1984 MLRI, 123 pages (paperback), $6